Unlike
the entrepreneur, the established corporation has to deal not only with this
sometimes tumultuous evolutionary process in the market, but also it has to
deal with variations, selection and retention internally as well.
Dealing
with what Arie de Geus (The Living
Company, 1997) calls the corporate immune system is a chronic management
challenge for established companies seeking innovation. Corporations, just like the human body, can
and will produce antibodies that respond to innovation efforts as threats to
corporate health. Some corporations
anticipate this immune response and turn to mavericks, their mentors and their
methods for a way out.
The
accompanying articles lend some insight and perspective on the corporate immune
response system and the growing interest in mavericks, their mentors and their
methods as a practical management framework for these challenges.
In
addition, Vincent & Associates is planning a pilot study with younger and
more mature companies to map out how they are dealing with their organizations’
immune response systems. If you have
interest, please call Lanny Vincent for a prospectus of the study.
The Maverick as a
Chameleon
By John Raley
Discontinuous
innovation is defined as new innovations that are tangentially related to a
company’s current business, which offer substantial opportunity for company
growth and renewal. An essential player
in the arena of discontinuous innovations is the maverick.
The
maverick finds discontinuous innovations by exploring outside the company’s
“comfort zone” of products and technologies.
When the maverick finds a potential connection between something new and
the company’s core competencies, the maverick is now faced with the challenge
of how to bring the innovation back into the company. And the challenge is a significant one.
By
the very fact of the innovations being discontinuous and outside the company’s normal
sphere of operations, the maverick cannot assume that others will see the same connections
and value to company growth.
So
how does a successful maverick bring a new, discontinuous innovation back
home? The secret is that a successful
maverick must e a chameleon, one who is able to change how they relate to
individuals depending on the functional orientation of the individual. And the maverick must do so in a believable
and credible manner.
When
talking with technical people, the maverick must be able to effectively discuss
the technical aspects of the new innovation and how it is tangentially related
to the existing competencies of the technical organization. When talking with marketing and business
people, the maverick must be able to describe how the new innovation is
compatible with the overall vision of the company. When talking with financial people, the
maverick must be able to conceptually discuss the dollars and cents of what it
would take to implement the innovation and the financial benefits to the
company.
Not
only does the successful maverick have to be somewhat fluent in discussing
different aspects of the innovation, but also the maverick must be able to do
so convincingly. This requires
credibility throughout the company that can only be obtained over time via
ongoing interaction with the different functional areas. The credibility that is developed not only
aids the maverick in bringing new innovations back home, but it also aids the
maverick in discovering innovations by viewing possibilities from a variety of
points of view.
If
you are looking for a successful maverick in your organization, look for
someone with a broad range of interests and who networks well with different
functional areas. This is the person who
is most likely to be able to see new, discontinuous innovations for your
company and also efficiently and meaningfully explain the discovery to others.
John Raley is a business
leader with state-of-the-art experience in global intellectual asset
management. He is based in Maple Grove, MN, and can be reached at john_raley@pitnet.net.
These articles were originally published in Innovating Perspectives in March 2002. For this and other back issues of our newsletter, please visit our website at innovationsthatwork.com or call (415) 387-1270.
These articles were originally published in Innovating Perspectives in March 2002. For this and other back issues of our newsletter, please visit our website at innovationsthatwork.com or call (415) 387-1270.